1. 📄 Open the Invoices Section
  • Log into your CRM and navigate to Payments → Invoices → All Invoices.
  • Use the search bar to locate the customer’s invoice if needed.

2. ⚙️ Void the Invoice
  • Once you find the correct invoice, click the three dots on the right-hand side.
  • Select Void, then confirm by clicking Void again.

3. ✅ That’s It!
  • The invoice will now show as voided in your system.

💡 Pro Tip: Double-check the invoice and customer details before voiding — once voided, it cannot be reversed.