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Desktop Only - Editing Google Review Requests

Learn how to edit your review requests that get sent out to customers.

πŸ› οΈ How to Edit SMS Review Requests

  1. 🌐 Log into the Rent Flow app
    Go to app.rentflowsolutions.org and sign in.

  2. πŸ“± Navigate to SMS Review Settings
    On the side menu, go to Reputation β†’ Settings β†’ SMS Requests.

  3. ✏️ Create or edit a review request

    • To edit, modify the text of the SMS that is sent to your customer.

    • Important: Do not remove the Reputation Review link, or customers will not receive the review request.

  4. πŸ–ΌοΈ Optional: Add an image
    You can include an image in the SMS, but for data and deliverability purposes, we generally advise against it.

  5. πŸ’Ύ Save your changes
    Make sure to save when finished β€” that’s it! βœ…

πŸ’‘ Pro Tip
Keep the Reputation Review link intact every time you edit or create a new SMS. This ensures customers always receive the review request, and the optional image feature can be used sparingly if desired.

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