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Desktop Only - Editing Google Review Requests

Learn how to edit your review requests that get sent out to customers.

🛠️ How to Edit SMS Review Requests

  1. 🌐 Log into the Rent Flow app
    Go to app.rentflowsolutions.org and sign in.

  2. 📱 Navigate to SMS Review Settings
    On the side menu, go to Reputation → Settings → SMS Requests.

  3. ✏️ Create or edit a review request

    • To edit, modify the text of the SMS that is sent to your customer.

    • Important: Do not remove the Reputation Review link, or customers will not receive the review request.

  4. 🖼️ Optional: Add an image
    You can include an image in the SMS, but for data and deliverability purposes, we generally advise against it.

  5. 💾 Save your changes
    Make sure to save when finished — that’s it! ✅

💡 Pro Tip
Keep the Reputation Review link intact every time you edit or create a new SMS. This ensures customers always receive the review request, and the optional image feature can be used sparingly if desired.

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