π οΈ How to Edit SMS Review Requests
π Log into the Rent Flow app
Go to app.rentflowsolutions.org and sign in.π± Navigate to SMS Review Settings
On the side menu, go to Reputation β Settings β SMS Requests.βοΈ Create or edit a review request
To edit, modify the text of the SMS that is sent to your customer.
Important: Do not remove the Reputation Review link, or customers will not receive the review request.
πΌοΈ Optional: Add an image
You can include an image in the SMS, but for data and deliverability purposes, we generally advise against it.πΎ Save your changes
Make sure to save when finished β thatβs it! β
π‘ Pro Tip
Keep the Reputation Review link intact every time you edit or create a new SMS. This ensures customers always receive the review request, and the optional image feature can be used sparingly if desired.
