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๐Ÿ› ๏ธ How to Set a Custom Invoice Amount

Creating a custom total for any specific customer

  1. ๐Ÿ‘ค Create the rental appointment
    Go to Contacts โ†’ Appointments โ†’ Add โ†’ Rental Appointment and fill it out as you normally would.

  2. ๐Ÿ’พ Save the booking
    Save the appointment as Booked or Unconfirmed.
    This will automatically generate an invoice.

  3. ๐Ÿ’ณ Go to the invoice
    Head to Payments โ†’ Invoices & Estimates and locate the newly created invoice at the top.

  4. โœ๏ธ Edit the invoice
    Click the three dots โ†’ Edit in new tab.

  5. ๐Ÿ’ฐ Choose how to adjust the price
    You have two options:

    • Change the price directly (applies only to this rental)

    • Add a discount (percentage or fixed amount) to show savings to the customer

  6. ๐Ÿงฎ Review updated totals
    Confirm the updated:

    • Discount (if applied)

    • Taxes

    • Final total due

  7. ๐Ÿ“ฉ Send the updated invoice
    Click Resend to send the invoice via email and text.

๐Ÿ’ก Pro Tip
If the appointment was set to Unconfirmed, youโ€™ll need to go back and confirm the booking after the customer pays to trigger automations like reminders and pickup details.

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