Rentdrop accounts are tied to your phone number and do not require a password.

The following is required to create a Rentdrop account:

  • a valid phone number registered in the United States

  • a phone that can receive SMS messages

  • a valid SSN

  • a valid address in the United States

To create your Rentdrop account:

  • Open the mobile app on your iOS or Android device.

    • If you do not have the app download it on the Apple App Store or Google Play Store on your mobile device.

  • Tap Continue on the first screen.

  • Enter your phone number and tap Continue.

  • Enter the 6 digit verification code you received via SMS and tap Continue.

    • If you did not receive the code, ensure you meet the requirements and tap Resend SMS.

To help the government fight terrorism funding and money laundering, all financial institutions are required by federal law to obtain, verify, and record information about you. To create your Rentdrop account, you must provide your legal name, address, date of birth and the last 4-digits of your SSN. We may also ask to see your driver's license or other identifying documents.

After you have confirmed your phone number:

  • Tap Continue on the identity verification starting page.

  • Enter your legal first and last name and tap the forward arrow to continue.

  • Enter your date of birth and tap the forward arrow to continue.

  • Enter your address and tap the forward arrow to continue.

  • Enter the last 4 digits of your SSN and tap the forward arrow to continue.

  • Tap the forward arrow to accept the Rentdrop Terms of Service.

  • Tap the forward arrow to accept the Rentdrop Privacy Policy.

  • Enter your email and tap the forward arrow to continue.

  • If your identity verification is successful, you can tap Continue to start using Rentdrop.

If your identity verification fails you can view our troubleshooting guide for more information.

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