Sending a check to your landlord through Rentdrop allows you to pay your rent even if your landlord is not on the platform and requires physical checks.

If you have made a payment and the check has not arrived, please ensure that:

  • At least 5 business days have arrived

  • You have paid the full amount that is due for the Rent schedule for that time period

    • i.e. If there is $2,000 due for Jan 1 - Feb 1 then the full amount must be paid before the check is sent

  • The check status is DELIVERED on the receipt in the Rentdrop app

Please contact support by emailing, using the chat widget in the bottom right corner of this page, or clicking your profile in the Rentdrop app > then, click Support to start a chat conversation.

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