Overview
This article explains how to add users to RentEngine, assign roles, and manage access over time.
Only Admins can create & manage users
Add a new user
Open Settings > Team
Enter the new user’s email address
Select a role (more info on roles & permissions here)
Click Add Member
The user receives an email with instructions to login.
Assign a role
Every user must have a role.
Roles control what the user can see and change in RentEngine. Choose the lowest level of access needed for their job.
If you’re unsure which role to assign, start with a non-admin role. You can update it later.
Edit an existing user
You can change a user’s role or status at any time.
Open Settings > Team
Find the user in the list
Select the new role in the dropdown
The change will save automatically
Changes take effect immediately.
Deactivate a user
Deactivate users who no longer need access.
Open Settings > Team
Find the user in the list
Select "Deleted" from the dropdown
The change will save automatically
Inactive users cannot log in and no longer receive notifications.
Best practices
Limit admin access to a small group
Review your user list quarterly
Deactivate users when someone leaves your organization
This reduces accidental changes and keeps account activity clean.