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Set up multifamily properties in RentEngine

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Written by RentEngine Ops
Updated over a week ago

Overview

This guide explains how to set up multifamily properties and floorplans in RentEngine and link your available units.

This setup is required for buildings with a paid marketing contract (Zillow, Apartments.com)

This setup is recommended for all buildings with 2+ rental units, so that accompanied showings can be scheduled back-to-back at different units of the same building


Step 1 — Create a multifamily property

  1. Open the Properties tab

  2. At the top of the page, switch from Units to Multifamily Properties

  3. Click Add New


Enter property details

Fill out the required fields:

  • Property name

  • Street address

  • Number of units

  • Structure type

  • Year built

  • Property description


Add amenities and photos

  • Select the property’s amenities from the dropdown

  • Upload property photos

    • Drag and drop photos to control display order

You can also add:

  • Office hours

  • Special offers

  • Open houses (if applicable)

Note: If you have a paid marketing contract for this building, we recommend filling out all the fields so that it displays best


Save the property

Click Save Changes to finish creating the multifamily property.


Step 2 — Set up floorplans (optional)

For the listing sites to display your building with a paid contract, it must have at least one available unit or floor plan at all times.

We recommend adding floorplans so that your property will continue to display, even if there's no available units.

  1. Open the Floorplans tab

  2. Click Add New

  3. Select the Multifamily Property the floorplan belongs to


Floorplan details

You can include:

  • Floorplan name

  • Bedrooms and bathrooms

  • Total units that share this layout

  • Minimum and maximum square footage

  • Market rent

  • Floorplan-specific amenities (e.g., balcony, washer/dryer)

  • Special offers for that layout


Step 3 — Connect vacancies to the property

Once the multifamily property and floorplans exist, link your active units.

  1. Go to the Properties tab

  2. Find the individual unit in the building

  3. Click Take actionEdit property

  4. Scroll to the bottom of the first page

  5. Select the Multifamily property from the dropdown

  6. Click Next to save

  7. Repeat for all active units in that building

The unit is now connected and eligible for syndication with your paid contract.

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