Overview
RentEngine syncs your active listings directly from your Property Management System (PMS). This keeps pricing, availability, and marketing content consistent across systems and reduces manual updates.
This article explains how the sync works, how to enable it, and what to expect after connection.
Supported PMS
RentEngine supports real-time sync with the following PMS:
AppFolio
Buildium
Rentvine
PropertyWare
Rent Manager
DoorLoop
You can connect your PMS to RentEngine in Settings > Company
Note: Please make sure you have "Post to Website" enabled for all available properties in your PMS. This is required for the sync to run.
How the PMS sync works
During onboarding, we will sync your PMS to RentEngine. From that point forward, the sync will:
Pull active listings from your PMS
Keeps listings up to date with changes in your PMS
Note: Published changes in your PMS will update to RentEngine every 10 minutes.
Sync Frequency and Content
You can customize which fields sync from your PMS and how often. To configure your PMS sync:
Go to Settings > Company
Find the "Connect your Property Management System" section
Click "Customize Synced Fields"
Decide which fields you want to sync at import or continuously (see below)
Press Save
Sync frequency options
Import once: this content is only imported to RentEngine when you first publish the listing. After that, you'll make edits to this field in RentEngine only
Sync continuously: this content is updated in RentEngine from the PMS every 10 minutes. When making edits, you should make the change in your PMS, not in RentEngine
Don't sync: this content will not sync from your PMS to RentEngine. All edits need to be made in RentEngine if you select this option.
Taking a property off the market
If your PMS is connected to RentEngine, you will deactivate properties from your PMS.
Simply mark it off-market or leased in your PMS.
Then, RentEngine will:
Deactivate the listing
Turn off marketing syndication
Notify active leads and redirect them to your other available homes
No additional action is required in RentEngine.
Best practices
Make pricing, photo, and marketing description changes in your PMS
Avoid editing the same fields in multiple systems
Activate the property in RentEngine as soon as possible
Allow listing sites time to refresh after adding/editing a property
Why is a new property not syncing from my PMS to RentEngine?
Confirm it’s "Posted to Website" (or equivalent) in your PMS
Allow at least 10 minutes (and up to 20 minutes) after making the update in your PMS
For new properties, check that they were not previously archived in RentEngine
Filter for Archived in the Properties tab of RentEngine
If archived, click Take Action > Unarchive
This will then move the property to incomplete so you can activate it in RentEngine
If you still don't see it import or update in RentEngine, please reach out via the chat with:
The address of the affected property
What you’re seeing vs. what you expect