Contacting the Property Manager or LandlordGetting in touch with the property manager or landlord that is listing the rental property.
Freezing or Deleting My Renti AccountPutting my Renti account on hold or permanently deleting my Renti account and all of my information.
Booking, editing, canceling, or amending your viewings.
View, Edit or Cancel ViewingsManaging and accessing your viewings to update your attendance status
Book a ViewingRegistering to book in for a viewing to see a rental property.
Find answers on submitting your application or amending any section of your application.
Adding or Updating ReferencesEditing any reference information in your submitted or draft application.
Shortlisted Application MeaningThe definition of Shortlisted explained when your application has the status of Shortlisted Application.
Entering Overseas Addresses and Phone NumbersStep-by-step instructions on how to enter your overseas phone numbers and addresses in our platform.
Completing Stage TwoSubmitting Stage Two of an application to allow the property manager or landlord to process the application.
Editing My Submitted ApplicationInstructions on how to change any information in your submitted application which will automatically update to your submitted application.
Process After Submitting ApplicationThe process that occurs after your application has been submitted which is then sent to the property manager or landlord.
Application Status DefinitionsA list of what each status on your application will mean as it can have different statuses.
Creating a Renti AccountSetting up your Renti account to be able to apply, book, and enquire through the platform.
Inviting Another Applicant to My Submitted ApplicationInstructions on how to be able to invite another person to apply with your already submitted application.
Renti's Free Connection ServiceGetting your power, gas and broadband utilities connected through a dedicated Renti Connections Team for free of charge!
Updating My IdentificationChanging or editing your uploaded form of identification in your submitted or draft application.
Payments Made Through RentiThe process of what happens when payments are made through the Renti platform.
Updating your Consent StatusEditing your credit, background and reference check consent status in your profile settings.
Withdrawing My ApplicationRemoving access to my information from the property manager or landlord for a property.
Adding Dependents and Additional AdultsInstructions on how you can add a child or an adult to your draft or submitted application.
Updating My Desired Move-in DateInstructions on how to change your desired move-in date which will automatically update to your submitted application.
Updating if you Have Viewed the PropertyInstructions on how to change your viewing status which will automatically update to your submitted application.
Checking if my Application has been SubmittedThings to check to confirm if your application has been fully submitted for th eproperty manager or landlord to view.
Update Desired Lease LengthInstructions on how to change your desired lease length which will automatically update to your submitted application.
Viewing my ApplicationStep-by-step on how you can view the properties you have applied for and the information you have submitted.
Difference between Stage One and Stage TwoThe differences between information submitted in stage one and stage two of an application.