Overview

Enable 2-step Verification in the Outlook Security Settings - you will be looking for a tab titled "Security". If that link doesn't take you the page shown in the image below, please try using this link and click the blue "Sign in" button.
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Before you finish your 2-FA setup Outlook will indicate that you can now create an App Password. This will be the next step in the process.
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In Settings, go to App password and "Create a new app password"

An app password will be provided. Copy the password, as you will need it further in the setup.
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Go back to your ReplyAssist Account and create an Email Integration

A new tab will be opened, select the option "Select a different provider"
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Choose IMAP
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Input data in the fields:

“Email” - input your email address

“Password” - input password generated in the “App passwords” in your Outlook Account

Server information:

IMAP host: outlook.office365.com Port: 993
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SMTP host: smtp-mail.outlook.com Port: 587
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We hope you found this article helpful! But, if you have any questions, please do not hesitate to contact our support team via the support chat or at support@replyassist.com.