Usually this is caused by 1) a spelling or casing error in the artist name (e.g. typing in “b.O.b” instead of B.o.B) or 2) having a generic / short artist name that matches an already existing artist.
We highly recommend using artist names that are as specific / original as possible to avoid this issue. However, if you are set on your artist name and need this issue corrected for your release, we're happy to help.
For Spotify, please use our Spotify Mapping Request Form.
For all other stores, please use our Artist Profile Mapping Request form.
After you receive confirmation from our team that we completed the update, please allow 3-5 business days for stores to reflect the change!