Organisations are the foundational structure in RePro Stream. Every user belongs to at least one Organisation, and every Project exists within an Organisation. Understanding how Organisations work is essential for managing your RePro account effectively.
What is an Organisation?
An Organisation is the top-level container in RePro Stream that holds:
All your Projects
All your Organisation Users
Organisation-wide settings and security policies
Billing and subscription information
Organisation Groups (optional, for multi-project user management)
Think of an Organisation as your company, production entity, or facility within RePro Stream. Everything you do in RePro happens within the context of an Organisation.
Organisation Structure
The hierarchy in RePro follows this structure:
Organisation
├── Organisation Users
├── Organisation Groups (optional)
├── Organisation Settings
└── Projects
├── Project Users (subset of Organisation Users)
├── Project Groups
├── Channels
└── Programs
This structure means:
Project users also become members of the Organisation that owns the project
Projects inherit Organisation-wide settings and policies
Security features (SSO, 2FA requirements) apply across all Projects
Billing is done at the Organisational level, but can be broken down by project as some projects may require additional features
Organisation Admins
Every Organisation has at least one Organisation Admin. Organisation Admins have complete control over:
Project Management:
Create, edit, and delete Projects
Access all Projects as Project Admin (after adding themselves)
Configure Project settings
User Management:
Invite users to the Organisation
Remove users from the Organisation
Assign Organisation Admin privileges to other users
View all Organisation Users across all Projects
Organisation Settings:
Configure security policies (SSO, 2FA requirements)
Manage billing and subscription
Set up Organisation Groups for cross-project user management
Configure organisation-wide features
Access All Projects:
Organisation Admins can add themselves to any Project within the Organisation and automatically receive Project Admin permissions. However, they must still be added to Projects and assigned to Groups to view content.
Organisation Users
Organisation Users are all the people who have been invited to and registered with your Organisation. Users can be invited in two ways:
1. Direct Organisation Invitation
Organisation Admins can invite users directly at the Organisation level. These users become Organisation members but aren't automatically added to any Projects.
2. Project-Level Invitation
When a Project Admin or Manager invites someone to a Project who isn't yet an Organisation member, that person receives:
An invitation to join the Organisation
Automatic Project membership once they register
Both invitation methods result in the same outcome: a registered Organisation User who can then be added to Projects.
Registration and Phone Verification
When invited to an Organisation, new users must:
Create a RePro account with email and password
Provide a valid mobile phone number
Organisation vs Project Roles
Users can have different roles at different levels:
Organisation Level:
Organisation Admin: Full control over Organisation and all Projects
Organisation User: Member of Organisation, can be added to Projects as one of the following roles: standard member, project manager or project admin
Project Level:
Project Admin: Full control over a specific Project
Project Manager: Can manage users and groups in a specific Project
Standard Member: Can view content they have access to in a specific Project
See Roles and Permissions for a complete breakdown.
Creating an Organisation
Organisations are created by the RePro team. You cannot self-register an Organisation through the web interface.
To get started with RePro:
Contact support@reprostream.com or use our support chat widget
Discuss your requirements with our team
We'll create your Organisation and invite you as the first Organisation Admin
RePro is currently invite-only to ensure quality onboarding and support for all users.
Organisation Settings
Organisation Admins manage organisation-wide settings from the Organisation Settings page:
Security & Authentication
Two-Factor Authentication (2FA)
Enable or require 2FA for all Organisation Users
Users configure 2FA in their account settings
Single Sign-On (SSO)
Configure Okta OIDC integration
Configure Okta SAML integration (coming soon)
Enforce SSO for Organisation access
Management Lockout Protection
Enforce automatic session timeout for administrative access
Protect against unauthorised changes on unattended devices
Feature Configuration
Organisation Groups
Create groups of Organisation Users that can be used across multiple Projects
Make groups available to all Projects or specific Projects
White-Label Options (Enterprise plans)
Custom branding for web interface
Custom iOS and tvOS apps
Custom domain configuration
Self-Hosting (Enterprise plans)
Deploy RePro video engines on your own infrastructure
Integrate with existing IT security zones
Organisation Users Page
Navigate to the Organisation Users page to:
View all users across all Projects in your Organisation
See which Projects each user belongs to (coming soon)
View user roles at Organisation level
Invite new users to the Organisation
Remove users from the Organisation (removes them from all Projects)
Note: Removing a user from the Organisation removes them from all Projects (though it does not mean their account is deleted from RePro.) To remove someone from a single Project, manage them at the Project level instead.
Organisation Groups (Org Groups)
Organisation Groups are an advanced feature for organisations running multiple Projects with similar team structures.
When to use Org Groups:
You run multiple Projects with recurring team members
You have core teams that work across all Projects (executives, technical staff)
Team membership changes frequently and needs to propagate across Projects
You want centralised control over specific groups
How Org Groups work:
Create a group of Organisation Users at the Organisation level
Make the Org Group available to specific Projects or all Projects
Project Admins can then:
Create Standard Groups pre-populated from the Org Group (editable at project level)
Create Mirror Groups that continuously sync with the Org Group (changes propagate automatically)
See Organisation Users & Groups for detailed information.
Multiple Organisations
Users can belong to multiple Organisations in RePro Stream. Common scenarios:
Freelancers: Work with multiple production companies, each with their own Organisation.
Facilities: Provide services to multiple clients, each with separate Organisations.
Multi-Entity Companies: Separate Organisations for different divisions or subsidiaries.
When you log in, you'll see all Organisations you belong to and can switch between them. Each Organisation maintains separate:
Projects
Users
Settings
Billing
Billing and Subscriptions
Organisation Admins manage billing and subscriptions at the Organisation level:
All Projects within an Organisation share the same subscription plan
Usage across all Projects counts toward plan limits
Billing contact and payment information is Organisation-wide
Contact sales@reprostream.com to discuss plan options and pricing.
Common Organisation Workflows
Production Company
Organisation: Acme Productions Ltd
Organisation Admins: Managing Director, Head of Production
Projects: Each film or series is a separate Project
Organisation Groups: Executives, Post Supervisor Team, Technical Support
Benefit: Executives automatically added to all new Projects via Mirror Groups
Post-Production Facility
Organisation: Studio Post House
Organisation Admins: Facility Manager, Technical Director
Projects: One Project per client
Organisation Groups: Facility Staff, Engineering Team
Benefit: Internal teams have access across all client Projects without manual setup
Corporate Video Department
Organisation: GlobalCorp Media Division
Organisation Admins: Video Department Head, IT Manager
Projects: Each event or campaign is a separate Project
Organisation Groups: Video Team, Marketing Stakeholders, IT Support
Benefit: Consistent team structure across all corporate video Projects
Broadcast Network
Organisation: News Network International
Organisation Admins: Technical Director, Operations Manager
Projects: Regional feeds, studio outputs, field units
Organisation Groups: Master Control, News Desk, Field Engineers
Benefit: Critical staff have immediate access to new feeds
Best Practices
Organisation Admin Access
Have at least two Organisation Admins to prevent lockout
Choose trusted individuals with technical and operational knowledge
Document who has Organisation Admin access
User Management
Invite users at the Organisation level for long-term team members
Use Project-level invites for temporary or project-specific users
Regularly audit Organisation Users to remove inactive accounts
Security Policies
Enable 2FA requirement for sensitive or high-value content
Configure SSO if your organisation uses identity management systems
Enable Management Lockout Protection for administrative access
Require phone verification for additional account security
Organisation Structure
Keep Organisation structure simple unless you have specific multi-entity needs
Use Projects to separate content rather than creating multiple Organisations
Use Organisation Groups only when teams truly work across multiple Projects
Documentation
Maintain a document of Organisation Admins and their contact information
Document any custom configurations (SSO, white-label settings)
Keep billing contact information up to date
Need Help?
For access or configuration issues, see Troubleshooting Access Issues.
To request a new Organisation or for assistance with Organisation management, contact us at support@reprostream.com or use our support chat widget in the bottom right corner.