If you signed up on our website (most common):
If you would like to pause your subscription, please simply send an in-app chat message to your Reset Coach and we will immediately process your request. You have the option to pause your subscription for 12 weeks.
If you would like to cancel your subscription, go in to the Reset app, click the Journey tab, click the profile icon in the top right corner, click Account Settings and select the 'Cancel Subscription' option. You can download the Reset app for iPhone here and for Android here. If you have any questions, please click the chat icon in the bottom right of this screen and send us a message.
If you signed up directly in the iOS app (not via our website):
You can manage your subscription yourself in the Apple App Store.