The government of Australia requires all carriers to charge a fee based on a cost formula created by the government. We must charge this fee based on a preset criteria.

The GST cost that you may see on your receipt is not just 10% of the declared value, it is 10% is based on all associated fees, declared value and shipping cost.

We have raised this concern with customs and were told to ask all concerned customers to contact your local Senator to file your concern.