When entering a description for your Reship order, keep in mind that a commercial invoice will be generated with the information you enter.

Please avoid general descriptions such as, “clothes”, “item”, “gift”, etc. Carriers do require specific details of what is in the contents of a package. Entering the correct and acceptable descriptions is essential.

How it works:

When you checkout your package through your Reship account, you will be required to file a package contents declaration.

When filling this out, try to be as specific as possible as any errors entered may cause a delay in shipping your items.

Why it is needed:

Declarations are important since they help with ensuring the contents of packages are correct, and are not dangerous, hazardous, or prohibited items. Declaring the correct value of the package is also very important. It makes sure insurance coverage is valid, and this figure is used for customs declarations at country borders. If you are unsure about the value of a product or shipment, please do not hesitate to reach out to a Reship team member, and we will be happy to assist.

Correct way to Declare:

reship_item_description_good.png

Incorrect way to Declare:

reship_item_description_bad.png

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