The Resident App allows residents to unlock their front door using a digital key, providing seamless and secure access. Follow these steps to unlock your door using the app.
Step 1: Open the Resident App
Ensure the Resident App is installed on your smartphone.
Log in using your registered email and password.
Step 2: Navigate to the "Access" Section
From the home screen, you will see the main access key
If you don’t see the option you require, select the "View More" button which will provide you a list of all the smart lock access doors you have access to.
Step 3: Select Your Front Door
A list of available digital keys will be displayed.
Tap on your front door key to proceed.
Step 4: Unlock the Door
Tap the “Unlock” button within the app.
If prompted, hold your phone close to the lock (for Bluetooth-enabled locks).
Some buildings may require you to scan a QR code at the door or use NFC tap access.
Step 5: Wait for Confirmation
Once the door unlocks, you will see a success message.
The lock may make a sound or flash a light to indicate it has been opened.
Troubleshooting Tips
Ensure Bluetooth is enabled (if required for your lock).
Check your internet connection if the key isn’t responding.
Restart the app if the unlock button isn’t working.
Contact building management if your digital key isn’t working or has expired.
By following these steps, you can quickly and securely unlock your front door using the Resident App.