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Connecting Your RestauRent Account to Tripleseat
Connecting Your RestauRent Account to Tripleseat

This article goes over how to integrate your RestauRent account to your venues Tripleseat account

Updated over 2 months ago

How to Integrate Your RestauRent Account with Tripleseat

RestauRent offers a seamless integration with Tripleseat, allowing all your RestauRent leads to flow directly into your Tripleseat account. Please note that RestauRent only sends leads to Tripleseat; any booking updates made within Tripleseat will not reflect back in RestauRent.

Our Tripleseat integration is set up per venue. Follow the steps below to complete the integration, or watch our step by step video guide linked here.

What is Tripleseat?

Tripleseat is a popular event management platform designed to help venues manage private event leads, bookings, and communications. If you’re already a Tripleseat user, RestauRent integrates smoothly into your existing workflow by sending all booking leads from RestauRent directly into your Tripleseat account.

Do I need Tripleseat to use RestauRent?
Not at all! RestauRent is designed to work perfectly as a stand-alone platform. However, for venues that already use Tripleseat, this integration ensures that RestauRent complements your existing event management software, making it easier to handle inquiries across both platforms.


Part 1: Connecting Your RestauRent Account to Tripleseat

  1. Log in to your RestauRent account.

  2. Navigate to the Integrations tab on the left menu.

  3. Click View your Tripleseat Integration details here

    • This will open Tripleseat in a new tab. If you aren’t logged into Tripleseat, please log in now and follow these steps on your Tripleseat account: Navigate to Settings > Resources > Tripleseat API/Webhooks.

  4. In RestauRent, select Update Integration Details. A popup will appear, requesting the following details from your Tripleseat account:

    • Public Key

    • Consumer Key

    • Consumer Secret

  5. Go to Tripleseat Settings:

    • Locate the required keys:

      • Copy the Tripleseat Public API key and paste it in the Public Key field in RestauRent.

      • Copy the Consumer Key and paste it in the Consumer Key field in RestauRent.

      • Copy the Consumer Secret and paste it in the Consumer Secret field in RestauRent.

  6. Once all fields are complete, click Save in RestauRent to finalize the integration.


Part 2: Adding the Tripleseat Location ID to Each Venue Listing

Each RestauRent listing requires a Tripleseat Location ID for lead routing. Follow these steps to add the ID to each listing:

  1. Log in to Tripleseat.

  2. Go to Settings > Locations to view all locations.

  3. Select the desired location, then locate the Location ID in your browser's URL (e.g., https://youraccount.tripleseat.com/locations/12345). The number at the end, such as 12345, is your Location ID.

  4. In RestauRent:

    • Navigate to My Venues.

    • Select Edit on the specific listing.

    • Scroll to the Tripleseat Location ID field, paste the Location ID, and click Save.

Once you’ve connected your Tripleseat Public Key, Consumer Key, Consumer Secret, and Location ID, your integration will be successfully set up. From then on, all RestauRent booking requests will automatically be sent to your Tripleseat account as leads.

RestauRent will continue to send you email notifications for new booking requests. However, if you prefer to rely solely on Tripleseat's lead emails, you can update your email preferences in the My Profile section of your RestauRent account to unsubscribe from RestauRent’s booking request emails.


Step-by-Step Video Guide: How to Connect Tripleseat to Your RestauRent Account

We’ve created a detailed video guide. Watch the video below to see exactly how it’s done, and get your integration up and running in no time.

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