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Connecting Your RestauRent Account to Tripleseat

This article goes over how to integrate your RestauRent account to your venues Tripleseat account

Updated over 2 weeks ago

How to Integrate Your RestauRent Account with Tripleseat

RestauRent offers a seamless integration with Tripleseat, allowing all your RestauRent leads to flow directly into your Tripleseat account. Please note that RestauRent only sends leads to Tripleseat; any booking updates made within Tripleseat will not reflect back in RestauRent.

Our Tripleseat integration is set up per venue. Follow the steps below to complete the integration, or watch our step by step video guide linked here.

What is Tripleseat?

Tripleseat is a popular event management platform designed to help venues manage private event leads, bookings, and communications. If you’re already a Tripleseat user, RestauRent integrates smoothly into your existing workflow by sending all booking leads from RestauRent directly into your Tripleseat account.

Do I need Tripleseat to use RestauRent?
Not at all! RestauRent is designed to work perfectly as a stand-alone platform. However, for venues that already use Tripleseat, this integration ensures that RestauRent complements your existing event management software, making it easier to handle inquiries across both platforms.

Part 1: Connecting Your RestauRent Account to Tripleseat

  1. Log in to your RestauRent account.

  2. Click the Integrations tab on the left, and then select the Tripleseat tab

  3. Click View your Tripleseat Integration details here

    • This will open Tripleseat in a new tab. If you aren’t logged into Tripleseat, please log in now and follow these steps on your Tripleseat account: Navigate to Settings > Under the Resources tab click the Tripleseat API/Webhooks.

  4. In RestauRent, select Update Integration Details. A popup will appear, requesting the following details from your Tripleseat account:

    • Public Key

    • Consumer Key

    • Consumer Secret

    • Tripleseat Lead Source ID

  5. On the Tripleseat API/Webhooks Page:

    • Locate the required keys:

      • Copy the Tripleseat Public API key and paste it in the Public Key field in RestauRent.

      • Copy the Consumer Key and paste it in the Consumer Key field in RestauRent.

      • Copy the Consumer Secret and paste it in the Consumer Secret field in RestauRent.

    Leave this pop up open > continue to Part 2

Part 2: Adding RestauRent as a Lead Source

  1. Go back to your Tripleseat Settings

    1. Click on Preferences

    2. Click on the Dropdown tab

    3. Click Lead Sources

    4. Click Add Another and type out RestauRent, then click the Update button

  2. Go back to your Tripleseat Settings

    1. Scroll down to Resources and click on the Tripleseat API/Webhooks page

      1. The RestauRent new lead source will generate a new numeric ID that we need put in RestauRent

    2. Underneath the Tripleseat Public API Key you'll see a sentence that says "This public key can be used to submit leads or view information about your rooms and locations or your event, contact, and lead source types."

      Click the lead source types hyperlink

    3. This will open a file page that contains a bunch of ID's

      1. On your computer click "Command" and the "F" key to to open the search within your computer and type Restaurent in the search bar

        1. This will highlight all of the "Restaurent" words found in that file, you will need to locate the Restaurent that is located in the "lead_source" chain (see screenshot)

        2. Copy those numbers and go back to your RestauRent account

          1. Paste those numbers in the TripleSeat Lead Source ID field and click Save

This will ensure that all leads from RestauRent are labeled as RestauRent within your Tripleseat account. You can also watch this video explaining How to set RestauRent as a Lead Source in your Tripleseat Account

Part 3: Adding the Tripleseat Location ID to Each Venue Listing

Each RestauRent listing requires a Tripleseat Location ID for lead routing. Follow these steps to add the ID to each listing:

  1. In Tripleseat go to Settings > Locations to view all locations.

  2. Select the desired location, then locate the Location ID in your browser's URL (e.g., https://youraccount.tripleseat.com/locations/12345). The number at the end, such as 12345, is your Location ID.

  3. In RestauRent:

    • In Integrations, scroll down and find the pink button Add TripleSeat Location ID.

    • Select Add TripleSeat Location ID to the specific listing.

    • Paste the Location ID, and click Save.

Once you’ve connected your Tripleseat Public Key, Consumer Key, Consumer Secret, and Location ID, your integration will be successfully set up. From then on, all RestauRent booking requests will automatically be sent to your Tripleseat account as leads.

RestauRent will continue to send you email notifications for new booking requests. However, if you prefer to rely solely on Tripleseat's lead emails, you can update your email preferences in the Settings & Account Management section of your RestauRent account to unsubscribe from RestauRent’s booking request emails.

Step-by-Step Video Guide: How to Connect Tripleseat to Your RestauRent Account

We’ve created a detailed video guide. Watch the video below to see exactly how it’s done, and get your integration up and running in no time.

Watch Here!

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