Overview
By connecting EasyPost, a third party carrier integration service, you can produce return shipping labels to a wide range of world-wide carriers. You also have instant access to high-volume rates across carriers. Follow the steps below to enable your integration!
Table of Contents
Setting Up Your EasyPost Account
Configure your billing information by connecting a bank account. See why EasyPost recommends setting up using ACH billing!
Setup a reload payment amount and method so you never run out of shipping funds.
Adding Your Shipping Carriers
Click your email address in the top left area of the application and select "Carrier Accounts" in the dropdown.
Enter your carrier credentials.
Delete any carriers you do not have an account with and/or do not wish to use.
Please note that the carrier you select must provide return shipping labels to be able to generate a return label in ReturnLogic. To verify if your carrier can generate return labels through EasyPost please contact EasyPost Support here.
Adding Your EasyPost Integration in ReturnLogic:
Click the dropdown menu in the upper right of ReturnLogic and select "Settings."
Select "Integrations" and then click "Add Integration" in the upper right area of the screen.
Select "Shipping" for the integration category and "EasyPost" from the Integration Type dropdown. **If you do not see "Shipping" as an integration category, please contact customer support so we can enable the option for you.**
Grab your EasyPost API credentials here. Copy and paste the Live and Test tokens to ReturnLogic and save the integration.
Frequently Asked Questions:
How does billing work for each carrier?
There are a few methods that a carrier will charge you for billing depending on the selected carrier.
The USPS operates on a prepaid postage billing method. With this model you will be charged for the postage when you create the label.
Carriers such as FedEx, UPS and DHL Express operate on a bill on scan model of billing. This means that you are not charged by the carrier until you hand the package over to them and it is scanned. Once this occurs the package has entered the mail stream and your account will be charged accordingly.
For carriers such as Royal Mail, Asendia and Canpar you will be billed upon manifesting a shipment. To manifest a Shipment you will need to create a scan form object for the shipments.
For further questions on how billing works on EasyPost feel free to reach out to support@easypost.com
Why Does EasyPost Recommend Setting up Using ACH Billing?
We're here to help! Email us at support@returnlogic.com or use the live chat inside the platform with any questions or feedback.