This integration allows merchants to view returns information on the backend of Zendesk as tickets come through. Merchants can also embed a chatbox/LiveChat on the customer return center.
How to set up your integration:
Create a Zendesk account. If you do not have a Zendesk account reach out to email@example.com to get in contact with Zendesk.
Go to the Zendesk's App Marketplace and Select install.
Create a private API key in ReturnLogic (Found on your RL settings page) https://settings.returnlogic.com/settings/applications/private
Copy and Paste ReturnLogic API key into the Zendesk-ReturnLogic Integration
How to embed your chat box to your return center:
Copy and paste the widget script into the HTML Header under your customize settings.
Save and publish!
As always, you can reach out to firstname.lastname@example.org or use the live chat inside the platform with any questions.