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Why aren't my Reveel Points showing up?
Why aren't my Reveel Points showing up?

Troubleshooting Missing Reveel Points

Reveel Support avatar
Written by Reveel Support
Updated over 10 months ago

Understanding Reveel Points:

Reveel Points are the heartbeat of your account, rewarding you for your valuable interactions within the platform. These points serve as a token of appreciation for your active engagement and support within the Web3 community.

Weekly Airdrops:

Get ready for an exhilarating start to your week! Every Monday evening, around 3 pm EST, Reveel Points take flight into your account through our weekly airdrop event. While most users can expect to see these points in their account by Tuesday, some unforeseen circumstances can cause some delay so a bit of patience can go a long way.

πŸ“Œ Reveel Points are not credited in real-time. Points you earned from Monday-Sunday will be dropped the following Monday.

Need Assistance? We've Got You Covered:

In the rare event that your Reveel Points seem to be playing hide-and-seek even after Tuesday arrives, fear not! Our dedicated Reveel Customer Success team is here to lend a helping hand.

Here's what you can do:

1. Reach out to our friendly Customer Support Team on our website via our convenient chatbot feature.

2. Describe your concern, and our team will swing into action, investigating the issue promptly.

3. Expect a response within 24-48 hours, as we work diligently to ensure your Reveel experience is nothing short of exceptional.

The Reveel Team πŸ’œ

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