BuzzCards are review request cards that your service team can hand out to customers after completing a job. These cards are an excellent solution for requesting reviews in person, whether or not your customers are tech-savvy.
How BuzzCards Work
In-Person Request: After completing a service, your technician hands the BuzzCard to the customer.
Customer Scans or Types the URL: The card features a QR code or a short URL. Customers can either scan the code with their phone or type the URL into their browser.
Leave a Review: Once they access the review page, customers can quickly leave their feedback.
Benefits of BuzzCards
Earn More Reviews: In-person review requests are proven to generate more reviews, leading to more service calls and increased revenue.
Easy for Customers: Whether tech-savvy or not, customers can quickly leave a review by scanning the QR code or typing the short URL into their browser.
Simple for Your Service Team: Your team simply hands the card to the customer and lets them take it from there.
FAQ
Q: Where will my customers be directed when they scan the QR code or visit the URL on the BuzzCard?
A: Customers will be directed to your Google My Business page (GMB), or if they’re not logged in, they’ll be sent to your BBB or ReviewBuzz page.
Q: What if my customers aren’t tech-savvy?
A: No worries! They can simply type the short URL on the BuzzCard into their web browser and leave a review in a few seconds.
Q: How will I know that BuzzCards are working?
A: All reviews earned through BuzzCards are tracked in your ReviewBuzz dashboard, so you can see how effective they are.
Q: Can I customize the design or message on the BuzzCards?
A: Customization is not currently available, but it’s on our product roadmap. In the meantime, you can add the QR code to the back of your business cards.