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What are BuzzBadges?

BuzzBadges are touchless, safe, and easy-to-use review request tools for your service team.

K
Written by Kristeen Ward
Updated over 4 months ago

BuzzBadges are touchless, safe, and easy-to-use review request tools for your service team. Your team members simply wear these badges, which feature a QR code that customers can scan to leave a review from a safe distance.

How BuzzBadges Work

  1. Wear the Badge: Your service team members clip the BuzzBadge to their uniform.

  2. Customer Scans: Customers scan the QR code on the badge using their phone’s camera.

  3. Leave a Review: They click the link and are taken to your review page to quickly submit their feedback.

Benefits of BuzzBadges

  • Safe and Touchless: BuzzBadges provides a contact-free way to request reviews, perfect for socially distant environments.

  • Quick and Easy: Customers just need to point their camera at the QR code, and they can leave a review in seconds.

  • Increased Reviews: BuzzBadges are a proven way to get more reviews by making it easier for customers to leave feedback on the spot.

FAQ

Q: Where will my customers be directed when they scan the QR code?

A: Customers will be directed to your Google My Business page (GMB), or if they aren’t logged into Google, they will be sent to your BBB or ReviewBuzz page.

Q: What if my customers don’t know how to scan QR codes?

A: No worries! Customers can still type the short URL from the badge directly into their browser to leave a review.

Q: How can I track the success of my BuzzBadges?

A: All reviews earned through BuzzBadges will be tracked in your ReviewBuzz dashboard.

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