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What works better - an email review request or text?
What works better - an email review request or text?

Email versus Text.

M
Written by Mariah
Updated over a week ago

Currently there are two ways to request a review from a customer:

  • From the ReviewBuzz dashboard

  • Via the employee app immediately after a service. 

You can send a request to a mobile phone number (text) or to an email address.

Review requests sent via text have a much higher success rate and are recommended over email.

To learn more about reviews, refer to the following articles:

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