Which employees are making the effort to ask customers to review them after a service. These are likely high-performing employees that are looking forward to being rewarded for their great work.

Troubleshoot any issues with employees that are not sending as many review requests. For example- an employee that is not sending as many requests may simply have trouble understanding how to request a review from a customer. 

Monthly snapshots of reviews sent vs. reviews received. This will help you determine if any review requests need to be resent.

Review status updates ex: pending or completed.