What are BuzzCards?
They are review request cards, created exclusively for ReviewBuzz clients, that make it easy and safe for your service team to ask for a review in person.
You can find them in your toolkit here.
What are BuzzBadges?
They are a safe, touch-less way for your service team to ask for a review in person.
Your team clips the badge to their uniform, allowing customers to scan them from a socially safe distance.
(BuzzBadges are included in all BuzzCard orders)
Point. Click. Reviews.
Seriously. That's all it takes.
Try it for yourself (please don't write a review, since this is a test account).
Point your phone's camera at the QR code, or click this link https://rbzz.me/KEdCGn to see it in action.
It's super easy for your service team.
They politely ask and then leave a card behind after service.
It’s super easy for your customers.
They just point their camera at the QR code, click a link, then write the review. It takes less than two minutes!
You’ll earn more reviews!
Asking in person is proven to earn you more reviews. And that means more service calls and more revenue!
You'll save a ton of time.
Admins save time by not having to manually send email or text requests.
FAQs
Where will my customers be directed when they scan the code or visit the link?
They will be directed to your Google My Business Page (GMB) if they are logged into Google, or if they are not logged into Google, to your BBB page or your ReviewBuzz page if you don't have a BBB listing set up.
What if my customers aren’t tech-savvy and don't know how to scan?
Great! Then BuzzCards will be even better than emailing or texting a request. Your team can just leave the card with the customer and they can simply type the short URL on the card in a web browser and in a quick few seconds they will be able to write a review.
What if I can’t get my team won’t do ask?
The best way to overcome this is to find the one tech who you know will be open to trying and then ordering them a set of cards. Once he is successful and sees how easy it is, motivating the other people on the team will be much easier.
How will I know that it's working?
All reviews earned from BuzzCards and Badges will be tracked uniquely in your dashboard so you can see how effective they are.
Can I change the message or design on the cards?
Not currently, but we have that on our product roadmap. In the meantime, you could add the code on the back of your business cards.