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Understanding Form Question Types

Inside our form builder admins can choose between several different question types to determine what kind of content they are asking the applicant to populate. Each question type is formatted differently, so it is important to understand how they work.

Every form, whether it is a submission form or an evaluation form is made up of questions. These are asking the submitter or the evaluator to populate some kind of information. Depending on the content you intend to be submitted, we have several different kinds of questions, what we call question types that are used for different purposes within the platform.

Depending on your program use case, we have a form template pre-built for you that contains several of the most common types of questions that are normally included in those types of submission forms. Feel free to make edits to these templated questions to best fit your needs.

Understanding Form Question Types

Each time you choose to add a new question to your form, you will be asked to choose the question type from a list of options. The most common are:

(1) Dropdown: Presents a list of options from which participants can select a single response. The options are displayed in a compact, scrollable and searchable format, helping to keep the form or survey tidy and user-friendly, especially when there are many choices.

(2) Radio Buttons: Presents participants with a set of options where only one choice can be selected. Each option is represented by a small circular button and all the choice options are visible in a stacked format on the view.

(3) CheckBoxes: Allows participants to select one or more options from a list of choices. Unlike multiple-choice questions, where only a single answer is allowed, checkboxes enable respondents to select multiple items that apply to them. This type of question is ideal for gathering preferences, interests, or any other scenario where more than one selection may be relevant.

(4) Text Box: Allows users to provide written responses in the form of short or long answers. This type of question is versatile and can be adjusted to fit the needs of the response by customizing the size of the text box. This flexibility makes text box questions a useful tool for gathering a wide range of responses.

(5) Prompt Text (HTML): Allows you to display custom instructions, messages, or explanations in rich text format, using HTML to style the content. This can include text formatting like bold, italics, links, bullet points, or even embedded images and videos, depending on the complexity needed. The HTML feature provides flexibility to deliver more engaging or detailed instructions alongside the form fields. Ideal for: Providing detailed instructions, guidelines, or contextual information within a form.

As an Admin, you can add "Save" buttons to the page(s) of your form. The Question Type is called "Save and Logout"

Use the "Submit Button" question type to Add a Submit button at the end of your form.

Things to Consider:

Any question type that has the word "Submitter" or the word "Submission" in front of the question type should be used with caution as these fields are designed to update information related to the submitter's account.

As a result, any data the user populates in these fields will automatically override their existing account info.

If your program requires users to create an account or login before completing a submission form, your form does not need to include Submitter Name or Submitter Email question types. This information is already captured when they login and will be associated with the submission. If you want to add name fields as this is a common expectation of filling out a form, you can use the regular "Name" and "Email Address" question type as these will not affect user data.

If your program is configured to allow users to submit a form without creating an account, the Submitter Name or Submitter Email question types should be included on your submission form as apposed to the regular "Name" and "Email Address" question types. This will ensure your submission management columns correctly reflect who the submitter is. But each type of submitter question should only be present once in your form.

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