The Collector Page editor allows you to customise your company review & product review collector pages.
The Review Collector Page is the nuts and bolts of your company's review strategy. Once your customers click on the link in your Review Invitation (either by email or SMS), they're directed to this page to write the actual review.
To learn more about setting up your Company and Product Review Collector Pages Click here
These are the pages that your customer visits to write their review, after clicking the link in your email, SMS or in-store app
Your Review Collector Page can also be accessed on your Company Profile Page, giving customers the option to write a review without being invited. (Only if this option is activated)
"Write A Review" button depends on whether you have opted for an open or closed platform. If your platform is open, customers will be able to leave a review using the button provided. The "Write A Review" button can be seen above your merchant metrics:
If you have opted for a closed platform, the "Write A Review" button will not be available for your customers. Only customers which you invite to leave a review will be able to do so:
Setting your account to either an open or closed platform to enable or disable the "Write A Review" button is determined by your plan type. To enable or disable the option for your customers to leave a review uninvited from your company profile page, navigate to:
- Reviews Setup >> Publishing >> Profile Page Settings