By offering discount, vouchers or coupons to your customers, they'll be incentivised to write reviews for you and also come back for a repeat purchase in the future. You can offer voucher codes to all customers by setting it up in your Collector Page Settings screen.
- Log in to Reviews.io
- Navigate to Company Setup >> Collection Settings
- Navigate to Collector Page
- Select Setup Voucher Code on the right of the screen.
Fill in the appropriate details for your voucher code. Note - you'll need to set up the same voucher code in your ecommerce platform so that your customer can redeem it.
You may wish to create a separate email invitation template if you activate this feature mentioning the voucher codes within the subject line to increase customer engagement.
Save Changes / Preview
Once you have changed your settings, remember to save your changes by clicking the Save Changes button on the bottom right of the screen. You can preview your review collector afterwards by clicking Go to Review Collector.