For an overview of email review collection and for global settings, visit this article

Local Review Invitation Email

  • Choose Create a New Invitation Template

You have the choice of "Create Simple" (which is a WYSIWYG email designer) or "Create HTML" which allows you to have full control over your layout.

  • Choose Create HTML
  • Choose "Reviews of my company on and local sites"

You'll be presented with the WYSIWYG editor. There are a number of customisation parameters here, along with a preview of your review invitation email.

You can edit the following fields:-

  • Email Subject
  • Sender Name
  • Send Email After
  • Branch

You can also edit the HTML source code here by toggling the Source button, as well as upload your own images.

The template also includes the options for placeholder text, allowing you to dynamically fill in the following information:-

  • [Name]
  • [OrderId
  • [CompanyName]
  • [Platform Name]

Once you have created your Local Reviews invitation email, you must also configure your Local Review settings. For an in-depth overview of how to set up Local Review collection, visit this article.

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