Reviewer attributes enable you to capture insights into your customers.

Requirements

This feature is only available on our Growing Business Plan

Navigation

  • Log in to REVIEWS.io Dash

  • Navigate to Collection

  • Click on Collector Page

  • Select Company Reviews or Product Reviews tab

Add Reviews Attributes by clicking on types of attributes

There are different types of reviewer attributes:

  • Choice: Customers can select single attribute from multiple options.

  • Centered Select : Great for measuring deviation from standard.

  • Multiple Choice: Customers can select multiple attributes from multiple options.

  • Text: Add/edit additional free text questions.

  • Yes / No : Customers must select a single option.

Choice

Customers can select a single attribute from multiple options, these are great for when you'd like to capture a single, specific insight, most commonly, a customer insight.

Eg: My height, My Age, My Weight

Eg: Personal Use, Gift

Multiple Choice

Multiple Choice attributes are best to be used for additional questions for products or services

Centered Select

Great for capturing insights about product dimensions where there is an existing standard and you are interested in measuring deviation from this standard.

Yes / No

Allows customers to answer customers with a simple Yes or No option.

Free Text

Allows you to ask reviewer questions where they can answer a detailed reply.

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