Did you add on the warranty feature, but not sure where to get started? We got you covered with this article, follow these steps to add a warranty for a patient without the SmartCart:
Click on the warranties tab on the left side panel
Click create warranty
On the next window you will see the warranty creation form. You will need to have the details for the recent order on hand. Enter in the patients information into the order details. The correct warranty tier will automatically be applied based on the order total.
Once all the information is entered click on submit
Once submitted you will be taken back to the dashboard and should see a successful message.
An email confirmation will be sent to the patient once the warranty is submitted
If for some reason you needed to cancel the warranty click the 3 dots to left of the warranty and click on cancel warranty
If you have any questions or need assistance, please reach out to our support team who is happy to help.