Your review destination is where customers land when they tap the review link in your request. If it isn't set, requests can't go out. Open Settings and find Review destination.
Connect Google Business Profile
Choose Connect Google to link your Google Business Profile. Once linked you'll see Connected — reviews will sync automatically, and your reviews start flowing into ReviewWheel. If a connection expires, choose Reconnect.
Set your Google Place ID
You can also paste your Google Place ID directly (it starts with "ChIJ..."). When it's set you'll see Connected in green. If it's empty, reviews can't go to Google until this — or a custom review link — is set.
Send reviews somewhere else
Under Send reviews to, keep Google (from Place ID), or point requests at HomeAdvisor, Yelp, Facebook, or Other / custom URL instead. If you pick a non-Google option, paste the full link customers should open to leave a review.
Most home services businesses keep Google — it's where new customers look first, and it's what moves you up the local map.
Choose Save changes.