Billing & plan
Your trial, plans, payment method, and cancellation.
By Dan1 author10 articles
- Your 10-day free trial and when billing startsHow the trial works and when your card is charged.
- Plans and what each includesCompare four plans by jobs per month.
- Manage your plan, payment method, and cancellationChange plans, update your card, or cancel.
- Change your plan or update your cardUpgrade, downgrade, or update the card on file from Billing — with a clear preview before anything changes.
- What happens when you hit your monthly cap (and Auto-Upgrade)What happens as you approach your monthly review-request limit, and how Auto-Upgrade keeps requests moving.
- Canceling your plan, and changing your mind
- If a payment doesn’t go through
- Start your plan before your trial endsHave review requests waiting on your free trial? Start your plan early — same plan, same price.
- Account Closed With a Refund or After a Payment DisputeWhat suspension means, how to turn a refunded account back on within 30 days, and how to reach support.
- Scale pricing, setup fee, and dedicated texting numberWhat Scale costs, what the setup fee covers, and how setup works.