Skip to main content

Changing Submission Recipient Email Addresses for Multiple Departments in Webforms/Citizen Request Center

Updated over 2 months ago

​


​

1. Log in to the site and navigate to the page where the form is located. Then, click the Edit Content/Edit Center Area button.

Log in to the site and navigate to the page where the form is located. Then, click the Edit Content/Edit Center Area button.

2. Either Click on Form Builder Icon or click on Edit form container

Either Click on Form Builder Icon or click on Edit form container

3. In the "Department" field, click on the Edit icon. Please note that this field might have been renamed, so be sure to click on the field that contains the department dropdown.

In the "Department" field, click on the Edit icon. Please note that this field might have been renamed, so be sure to click on the field that contains the department dropdown.

4. Once you click the Edit button, it will display the sub-fields related to the Department field. The right-hand column of each option represents the email address associated with that department. You can update or remove the email address directly from there.

To delete a department, simply click the "x" icon on the right side of the corresponding department entry.
To add a new department, click the "Add Option" button located at the bottom of the options list.

Once you click the Edit button, it will display the sub-fields related to the Department field. The right-hand column of each option represents the email address associated with that department. You can update or remove the email address directly from there.

5. Click on Save

Click on Save

6. Once the form saved, Save the page as well.

Once the form saved,  Save the page as well.
Did this answer your question?