The issue is likely occurring because your email being used by the system is not valid.

Please confirm that the following two email addresses are valid on your mail server
​
​noreply@"yourdomain".com/org/gov
and
​subscribers@"yourdomain".com/org/gov

If they are valid email addresses and you are still not receiving any emails from Revize features, please add the following TXT record to the DNS.
​
​v=spf1 include:spf.revize.com ?all
​
If you already have an spf record you will want to merge the revize include into your new record. So if the previous record looked like this:
​v=spf1 include:myexistingspf.com ~all
​
You will want to add the revize spf like this:
​v=spf1 include:myexistingspf.com include:spf.revize.com ~all

After these changes propagate, you can check that your spf record is constructed correctly by visiting https://dmarcian.com/spf-survey/ and entering your domain into the tool.
​
If everything appears valid after your changes and you still aren't seeing the emails, you can also check your spam/junk folder to make sure the email is not being sorted there.