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I'm not receiving any emails from our E-Notify system/forms/workflow approvals.
I'm not receiving any emails from our E-Notify system/forms/workflow approvals.
Updated over a week ago

The issue is likely occurring because your email being used by the system is not valid.

Please confirm that the following two email addresses are valid on your mail server

noreply@"yourdomain".com/org/gov
and
subscribers@"yourdomain".com/org/gov


If they are valid email addresses and you are still not receiving any emails from Revize features, please add the following TXT record to the DNS.

v=spf1 include:spf.revize.com ?all

If you already have an spf record you will want to merge the revize include into your new record. So if the previous record looked like this:
v=spf1 include:myexistingspf.com ~all

You will want to add the revize spf like this:
v=spf1 include:myexistingspf.com include:spf.revize.com ~all

After these changes propagate, you can check that your spf record is constructed correctly by visiting https://dmarcian.com/spf-survey/ and entering your domain into the tool.

If everything appears valid after your changes and you still aren't seeing the emails, you can also check your spam/junk folder to make sure the email is not being sorted there.

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