Rewaa provides a fully integrated cloud-based POS and accounting platform, along with carefully selected hardware devices that are fully compatible with the system. This guide covers the devices offered and how to set them up and operate them smoothly.
ℹ️ If you prefer to use your own devices instead of Rewaa recommended hardware, we advise reviewing the Minimum Requirements to Operate Rewaa Platform to ensure compatibility.
POS Devices
Cashier Device – Windows Operating System
A Windows-based point-of-sale terminal with a touchscreen display, used to access the Rewaa platform via the Google Chrome browser.
Availability | Available for all customers except those in the Restaurants and Cafés segment. |
System Requirement Not included. | Requires internet connection via Wi-Fi or Ethernet with a minimum download speed of 10 Mbps and upload speed of 1 Mbps |
Device Accessories | Power cable with Power Adapter |
Installation Steps | 1. Hold the base firmly while adjusting the screen to the preferred viewing angle. 2. Connect the power cable and turn on the device using the power button located at the bottom right of the screen. 3. Connect to the internet via Wi-Fi or Ethernet. 4. Log in to the Rewaa platform using your email and password through the Google Chrome browser. ℹ️ For a detailed installation guide, watch the following video: (video link) |
Technical Specifications | 
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Optional Accessories | You may connect a keyboard and mouse if needed. These components are not included with the device. For best performance and speed, we recommend using the device solely for operating the Rewaa platform and not for other purposes. |
Cashier Device – Android Operating System
An Android-based point-of-sale device equipped with a dual touchscreen — one for the cashier and one for the customer. It supports NFC payments and is fully compatible with the Rewaa Cashier app, which is used to access and operate the Rewaa platform. This device is designed specifically for customers in the Restaurants and Cafés segment.
Availability | Designed specifically for customers in the Restaurants and Cafés segment. |
System Requirement Not included. | Requires internet connection via Wi-Fi or Ethernet, with a minimum download speed of 10 Mbps and upload speed of 1 Mbps |
Device Accessories | Power cable with Power Adapter |
Installation Steps | 1. Connect the power cable and turn on the device. 2. Press the power button located at the bottom right of the base until the screen lights up. 3. Connect to the internet via Wi-Fi or Ethernet. 4. Log in to the Rewaa platform using the Rewaa Cashier app with your email and password. ℹ️ For a detailed installation guide, watch the following video: (video link) |
Technical Specifications |  |
Optional Accessories | You may connect a keyboard and mouse if needed. These components are not included with the device. For best performance and speed, we recommend using the device exclusively for operating the Rewaa platform and not for any other purposes. |
Printers
Receipt Printer (Rewaa)
A high-speed thermal printer used to print receipts directly from the Rewaa platform after completing sales transactions.
System Requirement Not included. | The printer comes with a short paper roll intended for initial testing only. Customers may purchase compatible receipt paper rolls from printing supply or stationery stores as needed. |
Device Accessories | - Power cable with Power Adapter - USB Cable |
Installation Steps – For Windows and Android Devices |
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Technical Specifications |  |
Barcode Label Printer
A specialized printer designed for printing adhesive barcode labels.
It is used to streamline in-store sales and inventory processes by enabling high-precision barcode printing.
This enhances the speed of barcode scanning during sales and improves inventory organization during stocktaking operations.
System Requirement Not included. | The printer does not come with a label roll. Customers can purchase compatible label rolls from printing supply or stationery stores as needed. |
Device Accessories | - Power cable with Power Adapter - USB Cable - Internal components for label roll positioning |
Installation Steps – Windows Devices Only (Not compatible with Android) |
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Additional Devices
Cash Drawer
A secure and durable cash drawer used to organize and store cash.
It features multiple compartments for both bills and coins, and supports automatic opening when processing cash transactions through the POS system.
Device Accessories | - RJ12 Cash Drawer Cable. - Drawer Lock Keys |
Installation Steps – For Windows and Android Devices |
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Technical Specifications |  |
Barcode Scanner
A device used to read printed barcodes on products.
It helps speed up sales and inventory operations by automatically entering data into the Rewaa platform when scanning a barcode.
Device Accessories | - USB Cable for connecting the scanner to the POS device - Stand: Barcode scanner holder |
Installation Steps – For Windows and Android Devices |
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Technical Specifications |  |
Handheld POS Device
A portable Android-based device that combines point-of-sale functionality and receipt printing in a compact, lightweight design.
It supports wireless connectivity and features a high-resolution touchscreen along with a built-in thermal printer for printing payment receipts.
Device Accessories | - Device Charger - Paper Roll |
Using the Device Independently from the Platform | This device can operate independently from the Rewaa platform to process sales, print receipts, and accept payments through the Rewaa Cashier app — provided the customer is subscribed to the Rewaa Pay service. |
Installation Steps – For Windows Integration |
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Technical Specifications |  |
FAQs
What is the difference between the Android-based cashier device and the Windows-based one?
The Android device features a dual-screen setup and supports payment acceptance. It operates the Rewaa platform through the Rewaa Cashier app instead of a browser and is designed specifically for restaurants and cafés.
Do the devices require a constant internet connection?
Yes, all devices require a stable internet connection when using the Rewaa platform, whether through a browser or the Rewaa Cashier app.
Do the devices come with a warranty? If so, for how long?
Yes, the devices come with a 2-year warranty starting from the invoice date. The warranty covers free repair or replacement for devices with manufacturing defects.
Are new devices provided upon subscription renewal?
No, renewing your subscription does not include new devices. If needed, devices must be purchased separately.
Can I purchase devices separately without subscribing to Rewaa?
Yes, you can. Some customers prefer to buy additional devices when they have multiple cashier points, as the subscription packages include hardware for one cashier only.
Can I subscribe to Rewaa without purchasing any hardware?
Yes, you can. All one-year subscription plans are available without hardware.
Can I use third-party devices?
We strongly recommend using Rewaa officially supported hardware to ensure optimal performance and avoid compatibility issues with the platform.
Does Rewaa support cashier devices from other brands?
Rewaa supports specific minimum technical requirements. Supported operating systems include Microsoft Windows, Android, and Chrome OS.
Devices running on iOS (such as Mac, iPhone, iPad) are not supported.
Does Rewaa support printers or cashier devices from other brands?
As a brand, we recommend Epson printers released after 2014, such as the TM-m30II and TM-m30III.
For full technical requirements, refer to the Minimum Requirements to Operate Rewaa Platform.
Who can I contact for installation support or device issues during the warranty period?
Our technical support team is available 24/7.
You can reach them via live chat within the platform or by calling the toll-free number 8001244020.