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Sales by Channel Report

Updated over 2 weeks ago

The Sales by Channel Report is designed to analyze sales performance across all your sales channels, including Rewaa's POS (cashier) system and linked e-commerce platforms like Salla, Zid. This report helps evaluate the effectiveness of each channel by providing details such as sales, profit value, and other metrics. It also includes a summary based on the time period you specify.

Accessing the Sales by Channel Report

  • Go to: Reports > Sales > Sales by Channel.

  • Click on the report to view detailed data.

  • The report displays all details. You can search by sales channel name or filter and sort the results.

Report Overview

The report consists of two sections:

  • The first section provides a summary of the report.

  • The second section displays all the details.

ℹ️ The data will be shown based on the time period or filtered search results you selected.

Report Details

You can view the following information:

Channel

The channel where invoices were generated, e.g., Rewaa POS or connected e-commerce platforms.

Location

Name of the branch.

Sales

The sum of completed channel sales {Tax Exclusive} while deducting the returns and discounts.

Cost of Goods Sold

The total cost of products sold in the channel while deducting the total cost of products that got returned.

Gross Margin

Channel sales {Tax Exclusive} discounted from the total cost of goods sold.

Sales (Tax Inclusive)

The sum of completed channel sales {Tax Inclusive} while deducting the returns and discounts.

Sold Quantity

Number of products sold without deducting returns.

Example: If 10 items were sold and 3 were returned, the quantity sold remains 10.

Returned Quantity

Number of products returned

ℹ️ The table contains multiple columns and data. Use the scroll bar at the bottom of the table to view all columns.

Exporting the Report

  • To export the report details, click Export, then select xlsx. An Excel file will be downloaded to your device, and you can view it once the download is complete.

  • To export only the report summary, select Summary xlsx. An Excel file will be downloaded to your device, and you can view it once the download is complete.


FAQs

  1. Will unlinking an e-commerce platform affect this report?
    Unlinking a platform like Salla, Zid, does not affect the data in this report.

  2. Why are some e-commerce orders missing from this report?
    Details for e-commerce platforms are reflected in sales reports only after invoices are generated for the orders via Rewaa. For instructions on generating invoices for e-commerce orders, click here.

  3. Can user access to this report be restricted?
    Yes, follow these steps:

    • Go to Settings > Users > ⚙️> Edit User.

  • Under User Permissions, navigate to Reports > Report List > Enable Read.

  • Navigate to Sales Reports.

  • Go to the Sales by Channel, then enable the appropriate permissions for the user.

  • Click Save Custom User to apply the changes.

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