No. Claims only apply to defects that were present when your item was delivered, even if the issue appears later.
Normal wear and tear is not covered. This means damage from everyday use, accidents, misuse, poor care, or incorrect cleaning. Examples include scuffs, scratches, stretched material, fading, and other damage caused by how the item was used after delivery.
If you believe the issue is a manufacturing defect, contact us with your order number and clear photos of the problem. We’ll review your case and let you know if it qualifies under the legal claim process.
