Teams, Clubs, and B2B
Custom gear for organizations: quotes, invoicing, POs, team pricing.
🏁 Account & Setup
Create/verify your team account, roles, VAT details, and eligibility.
How do we apply for a team or B2B account?
📄 Quotes & POs
Request quotes/pro formas, add PO numbers, approve and convert to orders.
Can you send a quote and do you accept purchase orders?
💳 Payments & Terms
Team payment options, invoice terms, deposits, due dates, currencies.
How can we pay, do you offer invoice terms, and which currencies do you support?
🛒 Ordering
How to place team orders: roster & sizes, proofs, changes, deadlines.
Can we change or cancel a B2B order after placing it?
Can you provide product data and add PO or cost center on invoices?
📦 Availability & Stock
Lead times, reserving stock, MOQs, reorders and top-ups.
Can you reserve stock for our season or event?
What happens with backorders and partial shipments?
🚚 Shipping & Logistics
Split shipments, event delivery, pack-by-player, tracking, international.
How fast do you ship and what shipping options do you offer?
Do you offer drop-shipping to our customers?
🧾 Tax & Compliance
VAT/VOEC, customs basics, tax-exempt setups, required documents.
Do you issue VAT invoices and tax-exempt orders?
🔁 Returns & Claims
Policy for custom items, defect claims, sizing issues, timelines.
What is your B2B return policy?
How do we report damaged or missing items?