1. Who handles my termination?
MVGM remains responsible for the administrative processing of your termination.
This includes:
registration of your termination
confirmation of the end date
stopping your SEPA/automatic rent collection
administrative closure of your rental agreement
Your termination is known to both MVGM and To Be At.
2. Who performs the inspections?
Pre-inspection: carried out by To Be At
Final inspection & key handover: carried out by To Be At from 13 December onwards
You can schedule your pre-inspection via this link and your final inspection and key handover directly via this link. The page also explains in which condition your apartment must be handed over.
3. Who handles the deposit refund?
The financial settlement after your final inspection — including the deposit refund will be handled by To Be At.
The deposit is refunded after:
the final inspection has taken place
the inspection outcome has been approved
any outstanding charges (if applicable) have been settled
4. Do I need to do anything now?
Yes — please schedule your final inspection using the link above.
If you have questions, feel free to reach out via the To Be At App.