Login & Transaction Protections
To help keep your account secure, Rhino offers several layers of protection—including Two-Factor Authentication (2FA), Biometric Authentication, and App Background Security settings.
Two-Factor Authentication (2FA)
2FA adds an extra layer of protection to your Rhino account.
2FA is mandatory and must be set up during your first login.
It cannot be disabled.
2FA is required for sensitive actions such as USD and BTC withdrawals.
Lost access to your 2FA codes or device?
Please contact our support team at support@rhinobitcoin.com or reach out through the in-app chat for help regaining access.
Set Up Biometric Authentication
Biometric Authentication uses your device's camera to recognize your face and unlock the Rhino app.
To Set up Biometric Auth:
Open the Home tab
Tap the menu icon in the top-left corner
Go to Security
Select Biometric Authentication
Follow the prompt to scan your face
App Background Protection
You can set a PIN or Biometrics to be required each time you return to the Rhino app after it’s been in the background.
To Set Up a PIN:
Open the Home tab
Tap the menu icon in the top-left corner
Go to Security
Tap Set Up a PIN
Toggle the PIN setting on
Enter a 4-digit PIN
Confirm your new PIN