When signing in to Rhumbix, you may see a message stating "The Autodesk authentication pop-up was blocked." This happens when your browser prevents the Autodesk sign-in window from opening.
You can usually resolve this by allowing pop-ups from Rhumbix in your browser settings.
🔧 Allow Pop-Ups in Google Chrome
If you're using Google Chrome, follow these steps:
Look for the pop-up blocked icon on the right side of your browser's address bar. It may appear as a small window with a slash through it.
Select the icon to open the pop-up settings.
Choose Always allow pop-ups and redirects from your Rhumbix website.
Click Done.
Return to Rhumbix and select Sign in with Autodesk.
🌐 Using a Different Browser?
Other browsers, including Microsoft Edge, Safari, and Firefox, have similar pop-up blocking settings, although the steps may vary.
Allow pop-ups for your Rhumbix website, then try signing in again.
💬 Still Having Trouble?
If the Autodesk sign-in window still doesn't appear after allowing pop-ups, contact Rhumbix Support.
📞 855-RHUMBIX (748-6249)