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User Account Setup: Rhumbix Dashboard

How to access your Rhumbix account, set your password, and start using the Dashboard

Customer Service Team avatar
Written by Customer Service Team
Updated over 2 weeks ago

Getting started on your Rhumbix Dashboard is simple. Once your administrator adds you to Rhumbix, you’ll receive an email prompting you to set your password and log in.


Step 1: Set Your Password

Once you're added to the system, you'll receive a Welcome email from Rhumbix.

  1. Open the email and click the link to set your password.

  2. Follow the on-screen instructions to complete your setup.

⚠️ Didn’t get the email?
There are two common reasons:

  • Incorrect email address
    Ask your supervisor to verify that your email is entered correctly in Rhumbix.

  • Missing login permissions
    Ask your supervisor to confirm that your role in Rhumbix is something other than Worker.
    Users assigned the Worker role do not have access to the Rhumbix Dashboard.

If your password setup link has expired, you can request a new one here.


Step 2: Log In to the Dashboard

Once your password is set, go to platform.rhumbix.com and log in using your email and password.

Tip: Bookmark the login page in your browser for quick access in the future. This makes it easier to return to the Dashboard without having to search for the link.


Step 3: Accessing the Mobile App (Optional)

If you need access to Rhumbix on your mobile device:

You’ll use the same email and password to sign in on mobile.


Need Help?

If you're having trouble setting up your account:

  • Verify your email and role with your supervisor.

  • Reach out to your Rhumbix administrator for assistance.

Still need help? Contact Rhumbix Support:
📧 support@rhumbix.com
📞 855-RHUMBIX (748-6249)

You can always find more information on how to set up your Rhumbix Account on our Support Center.

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