PADL reservations are made through online travel platforms such as FareHarbor, TripAdvisor, GetYourGuide, Airbnb, and others. To cancel or change your reservation, you'll need to do so directly through the platform you originally booked from.
How to cancel or change your reservation
When you completed your booking, you should have received a confirmation email containing a direct link to manage your reservation. Use that link to access your booking on the platform and make any changes or cancellations from there.
If you can't find your confirmation email, check your spam folder or log in to the platform you booked through to access your reservations directly.
Within the 24-hour window before your reservation
If you're within 24 hours of your reservation start time, most platforms will not allow changes or cancellations directly. In that case, please message us via the chat below and we'll do our best to help. Please note that we may not always be able to accommodate last-minute changes, as equipment and staff are allocated ahead of time based on reservations.