If you're having trouble logging in, the most common cause is using a different sign-in method than the one you originally used to create your account.
Did you sign up with Facebook or Apple?
If you created your account using Facebook or Apple (iOS), you need to log in using those same buttons — not with an email address and password. Look for the 'Continue with Facebook' or 'Continue with Apple' option on the login screen and use that instead.
Forgot your password?
If you signed up with an email address and can't remember your password:
Tap 'Forgot password?' on the login screen
Enter your account email address
Check your inbox for a reset link — if you don't see it, check your spam or junk folder, as our password reset emails are sometimes filtered there
Follow the link to set a new password and log back in
Still can't get in?
Chat with us below or email support@padl.co and we'll help you access your account.