Our stations rely on Bluetooth connectivity to connect your phone to our rentals, here are some steps you can take to troubleshoot:
* Hard reset the app by fully closing the PADL App
* Turn your Bluetooth off and then on
* Relaunch PADL App and try to connect again
Please also make sure your device is allowing PADL to access Bluetooth.
Apple iOS 13.1 and above
Go to your device Settings App.
Tap Privacy & Security.
Tap Bluetooth.
Tap the PADL app.
Enable Bluetooth.
Android 12 and above
Go to your device Settings App.
Scroll down and tap Apps.
Scroll down and tap the PADL app.
Tap Permissions or Nearby devices permissions
Make sure nearby devices are allowed.
If you don't see this setting, search "nearby device permissions" and turn this on.
Android 11 and lower
Go to your device Settings App.
Scroll down and tap Apps.
Scroll down and tap the PADL app.
Tap Permissions.
Tap Location.
Select Allow when using app.
If you don't see this setting, search "nearby device permissions" and turn this on.