Please check if you have locked the unit correctly
Ensure Bluetooth is activated on your device.
Check whether your phone has good cellular data or Wi-Fi connection and you are in an area with good reception.
Ensure that your payment method has sufficient funds to complete the ride/purchase
If your rental is still showing as active or charges are continuing, please reach out via our in-app support, email support@padl.co, or call us at (786) 749-6730.
Why am I still being charged after returning the unit?
Written by Joey Allgood