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Cards - How do I connect my Rindegastos account with Tenpo?

Updated over 4 months ago

Here’s how to use the Cards module and connect your Rindegastos account with Tenpo to quickly and easily create and assign expenses on the Rindegastos web platform.

Note: This feature is available for Rindegastos Chile 🇨🇱

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Topics you’ll find in this article:

What is the Cards module in Rindegastos?

The Cards module lets you directly connect your personal Tenpo account to Rindegastos, making it easier for the Submitter to create expenses by directly linking their Tenpo transactions to expense reports.

To enable the module, enter the submitter's Chilean ID number, which creates a direct connection with Tenpo. Once enabled, transactions can be created in the Cards module and linked to expenses within Rindegastos.

This module is read-only – no actions (delete, edit, etc.) can be performed on the bank credentials, and it only applies to Tenpo prepaid cards.

What are the requirements to use Cards in Rindegastos with Tenpo?

If you’re a user in Chile, you’ll always see the option to connect your transactions. But to link your Tenpo prepaid card with Rindegastos, you must meet the following requirements:

  1. Use the new Rindegastos web platform

  2. Have a submitter profile in Chile 🇨🇱

  3. Own a Tenpo Prepaid Card

  4. Have the Tenpo app installed on your phone

  5. Make purchases using your Tenpo Prepaid Card (physical or digital)

Transactions must be made using the Tenpo prepaid card, therefore the following do NOT apply

  • Tenpo credit card purchases

  • Bill or service payments

  • QR payments via Tenpo account

  • Tenpo transfers

  • Investments, insurance, Tenpesos

  • Accounts with Rindegastos free trial

How do I link my Rindegastos account with Tenpo?

To link Rindegastos with Tenpo, follow these simple steps:

  1. On the Rindegastos web platform, from the Submitter menu, select “Cards.”

  2. Click “Connect with Tenpo” to link your Tenpo account with Rindegastos.

  3. Enter your Chilean ID number (without dots, with dash) — this must be the same ID number used in your Tenpo registration.

  4. Click “Connect to link your Tenpo account.”

  5. That’s it! Once the connection with Tenpo is set up, you can send transactions from the Tenpo app to Rindegastos and link them as needed.

How do I send my Tenpo prepaid card transactions to Rindegastos?

  1. In the Tenpo app, tap on the latest transaction in “See All.”

  2. Go to your prepaid card transaction history and select the transaction you want to link.

  3. Tap the Rindegastos option inside the transaction and then tap “Authorize to send to Rindegastos.”

  4. Finish by tapping “Home.”

Once sent, you’ll find these transactions in the Cards section under “Unlinked Transactions” in your Rindegastos account.

How do I link my transactions in Rindegastos with Tenpo?

  1. On the Rindegastos web platform, from the Submitter menu, select Cards.

  2. In the Unlinked Transactions tab, select the transaction you want to link to an expense.

  3. Click “Link to Expense” and choose whether to link the transaction to an existing expense or create a new one.

  4. If the expense already exists, select it from the list and click “Link Expense.” The system will suggest expenses with similar amounts and dates.

  5. If no expense matches, click “Create Expense” and select your expense policy.

  6. Finish by clicking “Save Changes.” This will auto-fill the expense using the transaction data and link it directly. You’ll be able to edit the expense, upload the receipt, and complete any required company fields.

  7. To unlink the transaction from an expense, you can do so from the Expenses section by editing the expense (as long as it’s still in draft status). Click Unlink expense — and you’re done!

That’s it! Your expenses are now created and linked to your Tenpo transactions.

✏️ Note:

*If you only have one company and policy assigned, the expense will be created and linked automatically.

* If you have more than one, you’ll need to manually create the expense and link it in Rindegastos.

🧐 Clarification:

Linking expenses: Action taken by the submitter to connect an existing expense with a transaction made with a bank product.

If you still have questions about this process, write to  soporte@rindegastos.com for details. We're here for you!
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