Here’s how to connect your Rindegastos account with Tenpo to create and assign expenses in the Rindegastos App quickly and easily.
Note: This feature is available for Rindegastos Chile 🇨🇱
Topics you’ll find in this article:
What is the Cards module in Rindegastos?
The Cards module lets you directly connect your personal Tenpo account to Rindegastos, making it easier for the Submitter to create expenses by directly linking their Tenpo transactions to expense reports.
To enable the module, enter the submitter's Chilean ID number, which creates a direct connection with Tenpo. Once enabled, transactions can be created in the Cards module and linked to expenses within Rindegastos.
This module is read-only – no actions (delete, edit, etc.) can be performed on the bank credentials, and it only applies to Tenpo prepaid cards.
What are the requirements to use Cards in Rindegastos with Tenpo?
If you’re a user in Chile, you’ll always see the option to connect your transactions. But to link your Tenpo prepaid card with Rindegastos, you must meet the following requirements:
Use the new Rindegastos web platform
Have a submitter profile in Chile 🇨🇱
Own a Tenpo Prepaid Card
Have the Tenpo app installed on your phone
Make purchases using your Tenpo Prepaid Card (physical or digital)
Transactions must be made using the Tenpo prepaid card, therefore the following do NOT apply
Tenpo credit card purchases
Bill or service payments
QR payments via Tenpo account
Tenpo transfers
Investments, insurance, Tenpesos
Accounts with Rindegastos free trial
How do I link my Rindegastos account with Tenpo from the mobile version?
To link Rindegastos with Tenpo from your app, just follow these simple steps:
In the Rindegastos App, go to the Submitter menu and select “Cards.”
Tap “Connect with Tenpo”.
Enter your Chilean ID number (without dots, with dash) — this must be the same ID number used in your Tenpo registration.
Tap “Connect to link your Tenpo account.”
That’s it! Once the connection with Tenpo is set up, you can send transactions from the Tenpo app to Rindegastos and link them as needed.
How do I send my Tenpo prepaid card transactions to Rindegastos?
In the Tenpo app, tap on the latest transaction in “See All.”
Go to your prepaid card transaction history and select the transaction you want to link.
Tap the Rindegastos option inside the transaction and then tap “Authorize to send to Rindegastos.”
Finish by tapping “Home.”
Once sent, you’ll find these transactions in the Cards section under “Unlinked Transactions” in your Rindegastos account.
How do I link transactions in Rindegastos with Tenpo?
In the Rindegastos App, from Submitter menu select “Cards.”
In the “Unlinked tab”, choose the transaction you want to link to an expense.
Tap “Link to Expense” and choose whether to link it to an existing expense or create a new one.
If linking to an existing expense, just pick it from the list and tap “Link Expense.” The system will suggest expenses that match the transaction amount and date.
If there's no match, create a new expense. Tap “Create Expense” and choose the expense policy.
Tap “Create Expense” to complete the process. You can then edit the expense, upload files, and fill in additional required info.
To unlink a transaction from an expense, go to the Expenses section and edit the expense (must be in draft status). Tap “Unlink”, confirm, and you’re done!
That’s it! Your expenses are now created and linked to your Tenpo transactions.
✏️ Note:
* If you only have one company and policy assigned, the expense will be created and linked automatically.
* If you have more than one, you’ll need to manually create the expense and link it in Rindegastos.
🧐 Clarification:
Linking expenses: Action taken by the submitter to connect an existing expense with a transaction made with a bank product.
If you still have questions about this process, write to soporte@rindegastos.com for
details. We're here for you!