Rizon is committed to maintaining a secure and compliant financial platform. Due to regulatory, compliance, and security requirements, our services are currently unavailable in certain countries and regions.
List of Unsupported Countries
Rizon does not currently support account registration, identity verification (KYC), or access from the following countries:
Afghanistan
Belarus
Cuba
Iran
Iraq
Lebanon
Libya
Myanmar
Nicaragua
North Korea
Russia
South Sudan
Sudan
Syria
Ukraine
Venezuela
Yemen
Zimbabwe
What Does This Mean for Users?
New users
Residents of the countries listed above cannot complete identity verification or access Rizon services.
Existing users
If your country becomes unsupported, your access to certain Rizon services may be restricted, including the ability to use payment cards or make transactions.
Accessing Rizon from restricted locations
Accessing Rizon from an unsupported country may trigger automatic security restrictions, even if your account was originally registered in a supported country.
This also applies when using a VPN or proxy that routes your connection through a restricted country.
Payment cards
Cards may be automatically cancelled if restricted-location access is detected. Cancelled cards cannot be restored.
What Happens to My Remaining Funds?
If your account has been restricted and you still have funds in your Rizon balance, please contact our support team.
Where permitted, we can provide temporary account access to allow you to withdraw your remaining funds.
Can I Use Rizon Again in the Future?
The list of supported countries may change based on regulatory requirements and decisions by our service providers.
We cannot guarantee when or whether services will become available again in a currently unsupported country.
For assistance with your account or remaining funds, please contact Rizon Support through the app or our official support channels.
